DrySafe
0420 141 128 Book online

UNDER THE LENS · SYDNEY

Mould removal made simple,
done right.

Clear answers, quick attendance, healthy home.DrySafe is an IICRC Certified Firm, and every job ends with a written report.

HEPA VACUUMTGA-LISTED ANTIMICROBIALBEFORE-AND-AFTER PHOTOSWRITTEN REPORT

IICRC Certified Firm 5.0on Google
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ILLUSTRATIVE · TAP A CONDITION · AS DEFINED BY THE INDUSTRY STANDARD

01 · CHOOSE YOUR SLIDE

Four ways in. Pick yours.

Everyone who comes to DrySafe arrives with a different problem. Start with the slide that matches yours.

SLIDE 01 Homeowners and tenantsFixed per-room packages. See your price and book online.
SLIDE 02 Property managersA mould remediation quote in less than 30 seconds.
SLIDE 03 Strata managersCommon property, documented for your committee.
SLIDE 04 Insurers, adjusters and brokersClaims work runs through Excel, the group behind DrySafe.

02 · WHAT MAKES US DIFFERENT

A wipe-down can spread it. A HEPA vacuum is built to capture it.

TYPICAL · SPRAY AND WIPEWiping, dry-scrubbing and fans can push spores beyond the original patch.
DRYSAFE · HEPA VACUUMSealed HEPA filtration, built to capture particles down to 0.3 microns.
COMPARE DRYSAFE TYPICAL MOULD CLEANING SERVICE
METHOD✓  Built on ANSI/IICRC S520  No stated standard
REMOVAL✓  HEPA vacuum first, then a TGA-listed antimicrobial  Spray, wipe or paint over
SPREAD CONTROL✓  HEPA filtration, plus an air filtration device on DrySafe Care jobs  Fans, dry-scrubbing or household vacuums
EVIDENCE✓  Moisture and humidity readings, before-and-after photos, written report  Little or no written record
PRICE✓  Per-room packages, priced before you book  Call-out fee first, quote on the day
ARRIVAL✓  Attendance time confirmed when you book  A vague arrival window
HONESTY✓  Clear scope, moisture readings and honest expectations  Promises it won't come back
BACKING✓  IICRC Certified Firm, in-house team, $20 million public liability  Credentials that are hard to check

03 · THE PROTOCOL

Built on ANSI/IICRC S520.

The S520 is the industry standard for professional mould remediation, published by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and now in its fourth edition (2024). It sets out how mould-affected buildings and contents should be assessed, contained, cleaned and documented.

"Anyone can offer to clean mould. A published standard is how you tell a professional process from a wipe-down."
IICRC
An IICRC Certified Firm

We employ IICRC-certified technicians and commit to the IICRC's standards and code of ethics. Certification is renewed every year and can be checked on the IICRC Global Locator.

DRYSAFE MOULD PROTOCOL
BUILT ON ANSI/IICRC S520 · EVERY JOB
DrySafe
  1. ✓P-01 · ASSESSVisual mould assessment with moisture and humidity readings.S520 · INSPECT BEFORE YOU ACT
  2. ✓P-02 · PREPARESet up the work area. DrySafe Care adds furniture protection and air filtration devices.S520 · CONTROL THE SPREAD
  3. ✓P-03 · REMOVEHEPA vacuum the affected vertical surfaces, rather than wiping or painting over them.S520 · PHYSICAL REMOVAL FIRST
  4. ✓P-04 · APPLYApply a TGA-listed antimicrobial (ARTG AUST L 332364). Safety data sheet available on request.S520 · ANTIMICROBIALS SUPPORT REMOVAL
  5. ✓P-05 · DOCUMENTPhotograph every treated surface before and after, record readings and send a written works report.S520 · DOCUMENT THE WORK

Mould needs moisture, so we take readings and understand where the moisture could potentially be to help you take the right steps to prevent it from reoccurring.

Before: dark mould spotting along a cornice and the wall below itAfter: the same cornice and wall once remediated Before: mould spots across a wall and the top of a return-air grilleAfter: the same wall and grille once remediated Before: brown mould staining across a ceiling above built-in cupboardsAfter: the same ceiling once remediated {{ baTag }} {{ specCode }}
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ILLUSTRATIVE IMAGES · DRAG OR MOVE TO INSPECT

04 · THE LOUPE

Look closer. Then look again.

Run the loupe across typical mould growth. Then switch to after and inspect the same surface once it has been remediated.

SPECIMENS

Same protocol on every job: assess, prepare, remove, apply, document.

05 · FOR PROPERTY MANAGERS

Tenant reported mould? Quote in less than 30 seconds.

Request a mould remediation quote through the Property Manager Priority Portal. Forward it to the owner or approve it from your inbox, then track the job through to the report.

DrySafePRIORITY PORTAL · ILLUSTRATION
PROPERTY ADDRESS
Unit 4, 12 Example Street
SIGNS REPORTED
Visible mouldMusty odourDampness
ROOMS AFFECTED1 room2 rooms
Request quote
✓Mould remediation quote sent to your inbox
< 30 sec
to get a quote through the Priority Portal
1–3
business days from approval to attendance
Same day
written report, same business day as attendance
Tracked
assigned, scheduled, completed

Free resources for your team

Cover of the property manager's guide to handling mouldPDF GUIDEThe property manager's guide to handling mouldBuilt on the 5 R's: respond, record, read, remediate, review.
Tenant mould prevention checklistCO-BRANDED CHECKLISTTenant mould prevention checklistTwelve everyday habits. Add your agency logo, then send it with the ingoing condition report.
Team education session one-pagerFREE · 30 MIN · YOUR OFFICEMould education session for your teamFrom a tenant's first report to a closed file.
FOR YOUR FILES
IICRC certificate
$20m certificate of currency
Antimicrobial SDS
Capability statement
"Professional, arrived on time and did exactly what they said they'd do. Very easy to deal with. Highly recommend."
Kim Crumpton (Jonthill Staff) · Google review
CASE STUDY VIDEOS

THE WELLNESS GAP

You measure everything. Except your home.

Sleep, steps, screen time. You check them every day. The rooms you spend most of your time in deserve the same attention, and mould is simpler to deal with when it's found early.

See how we check a home

Sleep

7h 42m

Steps

9,214

Screen time

3h 10m

Indoor contaminants?

Never checked

06 · HOMEOWNERS AND TENANTS

Two packages. Priced per room.

See your price before you book, lock in your attendance time and pay through secure Stripe checkout.

ESSENTIAL

Basic Savings

The core DrySafe process for each room.

  • Visual mould assessment✓
  • HEPA vacuum of vertical surfaces✓
  • Antimicrobial for vertical surfaces✓
  • Air filtration device—
  • Furniture protection—
MOST POPULAR

DrySafe Care

Everything in Basic Savings, plus more control.

  • Visual mould assessment✓
  • HEPA vacuum of vertical surfaces✓
  • Antimicrobial for vertical surfaces✓
  • Air filtration device✓
  • Furniture protection✓

Need window sills, door and window tracks or ceilings treated too? Add the HomeProtect upgrade. Renting? Your property manager can request a quote from us directly.

See your price and book
A DrySafe technician on site at an apartment complex

07 · STRATA MANAGERS

Common property, documented for your committee.

  • ✓Works planned around residents, strata rules, inductions and lift bookings
  • ✓Readings, before-and-after photos and a written works report for your files
  • ✓Larger or insurance-related events supported by Excel Property Restoration Group
"Fast attendance, great job in cleaning up, and empathetic staff. Residents were kept updated throughout."
Luke Davison · Google review
Talk to us about your building

08 · FIELD REPORTS

5.0 on Google. In their words.

5.0Trusted by 1,000+ Sydney homeowners
FIELD REPORT · GOOGLE★★★★★

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09 · CASE STUDIES

Watch the work.

10 · MOULD GUIDES

Fifteen short guides. Zero scare tactics.

Plain-English answers to the questions we hear on site, grounded in the industry standard.

See all 15 guides →
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11 · FOLLOW THE WORK

Real jobs, every week.

Before-and-afters, explainers and the Property Manager Survival Guide, on Instagram and Facebook.

drysafe_mouldMould remediation · Sydney Follow

OUR MISSION

Protect the wellbeing of Australians through a healthy indoor environment.

12 · ABOUT US

Part of Excel Property Restoration Group, operating since 1993.

DrySafe is part of Excel Property Restoration Group (EPRG), a Sydney restoration company trusted by Australia's insurance industry since 1993. Insurers, loss adjusters and brokers work with us through Excel.

Go to excel.claims